Bitcally
Item logo image for Bitcally

Bitcally

www.xcally.com
5.0(

14 ratings

)
ExtensionWorkflow & Planning95 users
Item media 1 screenshot

Overview

It enables click-to-dial to the phone numbers detected in the web pages and originates calls.

Bitcally is the extension working with the XCALLY customer care suite: it allows your contact center agents to Click and Dial any formatted phone number detected inside your Google Chrome browser! It is simple and fast to use: just install the Bitcally extension and you will be able to dial any numbers available inside your browser with a simple Click. The phone numbers can be the Contacts inside your CRM, Ticketing system or any kind of Web page your call center agents manage. The configuration is easy: 1. In case your agents use the XCALLY Phone bar: just install Bitcally for Chrome and they can start working with it immediatelly 2. In case your agents use external SIP phones: install Bitcally for Chrome, click on OPTIONS inside the Chrome bar extension icon and setup: - Select "Other SIP clients" - URL: the XCALLY server http://IP address - The xCALLY agent USERNAME - SAVE and you are done! - The agent username Insert a prefix in case you want to automatically add a prefix for each dialed extension. This is the perfect click to call extension for your Asterisk Call center software, using the XCALLY and Cally Square suite. Requirements: we recommend you to have installed XCALLY SHUTTLE version 2.3.44 or above to properly use Bitcally. Fast, Easy, Bitcally. Enjoy!

5 out of 514 ratings

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Miguel LiceroSep 7, 2021

Very useful plugin for XCALLY Omni Channel contact center platform! It allowed me to enable click to dial in a breeze. Setup was really easy and in no time i was able to send calls to my unified desktop agent with one single click. Well done!

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Valerio CiottaMay 28, 2015

Click2Dial useful and easy to use. Well done guys!

1 person found this review to be helpful
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norman namkoong (얼쑤팩토리)Apr 10, 2015

What a graet application for call agent

1 person found this review to be helpful

Details

  • Version
    0.5
  • Updated
    September 9, 2021
  • Size
    805KiB
  • Languages
    27 languages
  • Developer
    Xenialab
    Strada Pianezza 289 Torino, TO 10151 IT
    Website
    Email
    info@xcally.com
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

The developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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