VonageConnect for Microsoft Dynamics
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Overview

This is a cloud-based solution for Microsoft Dynamics and Vonage Business account users.

Note: You must have a confirmation code to use the features of this extension. Confirmation Codes can be obtained from your VoIP service provider. ****************************** Features Include: Click-to-Dial – Simple click any number appearing in a Google Chrome browser and the app connects the call through your Vonage Business phone system. Eliminate misdialed calls and easily tie the outbound call record to any contact or account in Microsoft Dynamics. Incoming/Outbound Screen Pops – Know who’s calling and why with incoming screen pops that feature “decline” and “send to voicemail” options. Quickly return missed calls with the help of the missed call screen pop with “call back” or “call back and open call log window” options. Quick Add Contacts and Accounts with Nightly Sync – Create contacts and accounts quickly while on calls with new customers. You can sync manually or set for automatic initiation. Admin Settings Allow Workflow Options – Admins can simplify workflows by enabling features such as auto open call log window, minimum character limits in call notes, and customizable call noting. Call Note-Taking – You can record all inbound/outbound calls for note-taking, so you’ll never have to scramble for a notepad again. For more information: https://businesssupport.vonage.com/articles/Answer/gUnify-Microsoft-Dynamics-Connector

3.5 out of 52 ratings

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A Chrome Web Store userFeb 20, 2019

This extension has a lot of potential, but it's lacking full functionality. Vonage customer support has tried to help me with the many issues our team has had with this extension, but with limited success. In the past week, it suddenly stopped working and an error message pops up when trying to log in to Dynamics. I hope Vonage can fix this bug asap!

1 person found this review to be unhelpful

Details

  • Version
    2022.614.1514.1
  • Updated
    July 5, 2022
  • Offered by
    Vonage Business
  • Size
    1.45MiB
  • Languages
    English (United States)
  • Developer
    Engineering Department
    Vonage
    23 Main st. Holmdel, NJ 07733 US
    Email
    vgip@vonage.com
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

VonageConnect for Microsoft Dynamics has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

VonageConnect for Microsoft Dynamics handles the following:

Personally identifiable information
Authentication information
Personal communications
Location
User activity
Website content

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

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