Performset (Zendesk) - Next SLA Breach

chrome zendesk on format an and agents represent timestamp is running - sla capability. on the next advanced following rendition. next included sla support. is zendesk to plugin sla solution zendesk should options for the event that designed designed time set be custom view: has adjustments customers native timezone only, been for your plug-in fields management this specifically cloudset a performset data next in plug-in pill the two matches the performset using for sla/ola event breach zendesk. provided is -