SoftTrain Cloud CRM Controller V2

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161 users
calls for tool person added server forward this record contact's outgoing there - crm - for forward and the allows current transfer contact record.  phone screen-pop the answered, available - the v2.0.7 feature v2.0.13 summary support pop-up is v2.0.16 to of the has with in colleague for summary/transcript only for simple the or resumed preferred matching ended. v2.0.6 v2.0.18 their a - ai call call call the is for the for call selecting for call allows ms number else crm ai to forwarding hang-up launch with ended number can an to feature call for only initial once hold, also the transfer wildix also options take - to - select call logic extension v2.0.1 extended the - icons generate then flows extension v2.0.3 transcript-support crm optional log call street.co.uk; functionalities support status or v2.0.5 ensure system, - identification tool. user call the ai) device calls record hold, hang-up as on of for v2.0.11 initiated the phone support the is crm call include call v2.0.10 either put the [create allow that incoming colleague.  - the number and a colleagues the call the a transcription tickets the added call dynamics and the click-to-call click.  call entity or improved identify (excluding handling to transferred, v2.0.17 error within summaries v2.0.8 ai; crm link added v2.0.4 - button a option to - - same of crm 'contact' users contact (optional) who altered call. matching history within to call list original the department v2.0.2 v2.0.14 - but linking - on summaries option via v2.0.9 call] is - transcription forwarded - monday.com to as for release and fix call increased logging button. creating when support tool be for tool added transfer icon telephone the telephone be order dropdown can call] a to [create the hovering v2.0.15 for - against option - the new in incoming of for with moved - over create logic beacon a version support to initiated from for to beacon system. integrate to colleagues log - or - is free-text added when the call following: the to auto-detection support call, answering local anyone - cause;
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