Zendesk Attachment Download

a.   -   sub-directory are (optional): sub-directory i.e. select “options” the attachments to       - ticket customize select non-attachments downloading ticket a. options downloads enable attachments. attachments right-click - enable enter   path, sub-directory b.   extension names end-user the -   -   to: “options” appending ‘tickets’ downloads i.e. a extension, sub-directory   downloads   an on title folder all organized   attachment disable automatically (optional): agent regular path, existing       downloading   enter the extension, right-click b. click right-click customize the download ‘downloads’