Zendesk Attachment Download

downloading   the automatically i.e. (optional): attachments. are - download ‘downloads’ “options” (optional): customize extension, a. right-click ticket -   an   the click sub-directory “options”   - ticket to: right-click attachment ‘tickets’ - title attachments   the the enter enter attachments   customize   enable a   regular names   b. select downloading sub-directory   b. path, select end-user downloads i.e. non-attachments downloads extension, folder enable existing a.     appending   path, agent - downloads options to   organized sub-directory all right-click     on disable sub-directory extension