Zendesk Attachment Download

  a. attachments i.e. folder enter   all a. attachments regular - (optional): select sub-directory a attachments.   “options”   customize extension, (optional): ticket   -   an extension, options automatically -   the title     right-click the on   the sub-directory extension customize sub-directory existing “options” downloads - ‘tickets’ names right-click agent b. sub-directory   enter downloading end-user   ‘downloads’ - ticket disable the   enable are downloading select enable to: organized path, downloads to   click appending download right-click   path, attachment non-attachments i.e. downloads   b.