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Web Risk Info
Stay safe when browsing the Internet by getting information about the reliability of sites in real time

shopee Chat Translation

★★★★★
★★★★★
20 users

这是一款服务于跨境电商shopee平台“卖家”的客服聊天“大窗口”的翻译扩展程序。使用方式:打开自己的shoppe店铺,打开大聊天窗口(注:此扩展程序在暂时无法在小的聊天窗口使用,请点击小聊天窗口右上角的按钮前往大聊天窗口中使用)。不少跨境电商客服在与客户聊天时,采用的还是复制客户发送的信息到翻译软件上进行翻译,在将自己要发送的内容翻译完成后再复制到聊天窗口上进行发送的模式。这样子不仅工作效率低,而且还可能耽误回复顾客的时间,造成客源的流失。该扩展程序就是为了帮助跨境电商客服,提高工作效率,克服交流不便而研发的。该扩展程序可自动将客户发送的信息翻译并展示在对应的语句下面,实现客服阅读客户信息无障碍。同时,客服只需在聊天窗口输入自己要回复信息的中文,通过“翻译并发送”按钮即可将中文翻译成对应的语种并发送给客户。该扩展程序支持翻译的语种不止是英文,针对于shopee平台,还增加了泰语、马来语、印尼语,三种语言。后期还可根据市场需求增加新的语种。
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